1. Introduction

Payment Hunter ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoice management and payment reminder service.

2. Information We Collect

We collect information that you provide directly to us, including:

Account information (name, email address, password)
Billing information (processed securely by Paddle, our payment provider)
Invoice data that you upload to our service
Client information associated with your invoices
Communications you send to us

We automatically collect certain information, including:

Device and browser information
IP address and location data
Usage data and analytics

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process invoices and send payment reminders on your behalf
Process transactions through our payment provider, Paddle
Send you technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and abuse

4. Payment Processing

All payment processing is handled by Paddle.com Market Limited (for customers outside the USA) or Paddle.com Inc (for customers in the USA), who act as our Merchant of Record. We do not store your complete payment card information on our servers. Please refer to Paddle's Privacy Policy for information on how they handle your payment data.

5. Data Sharing

We may share your information with:

Service providers who assist in our operations, including:
- Supabase (database and file storage)
- Resend (email delivery and tracking)
- AI providers (Claude, Gemini) for invoice data extraction
Paddle, our payment processor and Merchant of Record
Law enforcement or government agencies when required by law
Other parties in connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Data portability
Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@paymenthunter.bot.

9. Email Tracking

When you send payment reminders through our Service, we track email delivery metrics to help you understand engagement. This includes:

Delivery status (sent, delivered, bounced, failed)
Open tracking (whether and when an email was opened)
Click tracking (whether and when links were clicked)

This tracking applies to emails sent to your clients through the Service. Your clients may opt out of tracking by disabling images in their email client.

10. Cookies

We use the following cookies:

Authentication cookies (essential): To keep you signed in and maintain your session
Security cookies (essential): To protect against cross-site request forgery (CSRF) attacks
Preference cookies (functional): To remember your UI settings such as sidebar state

These cookies are necessary for the Service to function properly. You can instruct your browser to refuse cookies, but this may limit your ability to use the Service. We do not use analytics, marketing, or third-party tracking cookies.

11. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.
Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out: You have the right to opt-out of the sale of your personal information. Note: We do not sell your personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, please contact us at privacy@paymenthunter.bot. We will respond to verifiable requests within 45 days.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@paymenthunter.bot